Terms of Service

These Terms of Service (the “Terms”) set out the conditions for using “AIZNOH” (the “Service”), a memory support service provided by AIZNOH SERVICE (“we” or “us”). Anyone who uses the Service (a “User”) is deemed to have agreed to these Terms.

Article 1 (The Service)

The Service stores text registered by Users (“Memories”) and makes it possible to search, recall and summarize them using AI. To provide the Service, we send the content of Memories to third-party AI providers for processing. Details are set out in the Privacy Policy.

Article 2 (Fees and free trial)

1. The Service is a paid service. Fees, payment methods, payment timing, and the conditions for cancellation and refunds are set out in the Notice under the Specified Commercial Transactions Act (Japanese).
2. A User who registers for the Service for the first time may use all features of the Service free of charge for 14 days from the registration date (the “Free Trial”). No fee is charged automatically when the Free Trial ends. Fees arise only when the User applies for a paid plan themselves.
3. After the Free Trial ends, or after a paid contract ends, the User can still view, export and delete their own Memories. Features that use AI, saving and editing Memories, and connecting external AI apps are available only during the Free Trial or while a paid contract is in effect.
4. We may provide the Service free of charge to Users we separately designate.
5. We may change the content of the Service, or suspend or end its provision. If this affects Users with a paid contract, we will announce it on the Service in advance.

The Service is under continuous improvement, and Memories may be lost due to defects. For content you cannot afford to lose, regularly save a copy from “Backup” on the settings screen. Except in cases of our willful misconduct or gross negligence, we are not liable for the loss of Memories.

Article 3 (Accounts)

• Using the Service requires authentication with a Google account.
• We may suspend use or delete an account if a User violates these Terms, or where otherwise unavoidable for operating the Service.
• Users are responsible for managing their own accounts. We are not liable for unauthorized use by third parties.
• Users can completely delete their account and Memories at any time from the settings screen.

Article 4 (Rights to Memories)

The rights to Memories registered by a User belong to the User. We do not acquire ownership of them.

However, only to the extent necessary to provide the Service, we may store Memories, generate vectors for search, send them to third-party AI providers, and display them on screen. We do not use Memories beyond this scope. We do not use Memories to train AI, and we do not sell or provide them to third parties.

Article 5 (Information you must not store)

The Service does not use end-to-end encryption. Because the content of Memories is processed in plain text on the server side, do not store the following information:

• Passwords, API keys and other credentials
• Credit card numbers and bank account information
• Official identification numbers such as My Number (Japan's individual number), passport numbers and driver's license numbers
• Personal information of anyone other than yourself (third parties' names, contact details, medical histories, etc.)
• Information that requires special handling under law (such as special care-required personal information)

We are not liable for any damage arising from storing such information.

Article 6 (Prohibited acts)

Users must not do any of the following:

• Acts that violate laws or public order and morals
• Acts that infringe the rights of others
• Acts that interfere with the operation of the Service (excessive automated calls, exploiting vulnerabilities, attempted unauthorized access, etc.)
• Reselling or re-providing the Service to third parties through the Service
• Attempting to gain unauthorized access to other Users' data

Article 7 (AI output)

Responses from the Service are generated by AI, so we do not guarantee that they are accurate. They may contain errors or content that differs from the facts. Make important decisions at your own responsibility, always after checking primary sources.

Article 8 (Disclaimer of warranties and limitation of liability)

The Service is provided as is. We do not guarantee that the Service will suit a User's purpose, be available without interruption, or that Memories will not be lost.

We are not liable for damage incurred by Users in connection with use of the Service, except where we have acted with willful misconduct or gross negligence.

Article 9 (Data retention and deletion)

• Memories are stored until the User deletes them or deletes their account.
• A Memory that has been “replaced” no longer appears in searches or recall, but remains in the database as a record. To remove it completely, delete it.
• When an account is deleted, its Memories and account information are deleted. This cannot be undone.
• Users can export all Memories in ZIP format at any time from the settings screen.

Article 10 (Changes to these Terms)

We may change these Terms when we consider it necessary. We will announce important changes on the Service. If you use the Service after a change, you are deemed to have agreed to the change.

Article 11 (Governing law and jurisdiction)

These Terms are governed by the laws of Japan. The Tokyo District Court shall have exclusive jurisdiction as the court of first instance over any dispute relating to the Service.

Provider

AIZNOH SERVICE (the provider's name is listed in the Notice under the Specified Commercial Transactions Act (Japanese))
1-2-12-707 Yushima, Bunkyo-ku, Tokyo 113-0034, Japan
Contact: Contact form (the form is in Japanese, but you can write in English)